Privacy Policy

Last updated: March 1, 2025

1. Introduction

RevNext ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.revnext.in or use our services. Please read this privacy policy carefully.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number, mailing address)
• Company name and job title
• Hotel property details and operational data
• Financial information related to revenue management
• Communication preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Operating system
• Referring website addresses
• Pages visited and time spent on our site
• Cookies and similar tracking technologies

2.3 Third-Party Information

We may receive information about you from third parties, such as OTA platforms, channel managers, and other service providers that integrate with our systems to provide comprehensive revenue management services.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our revenue management services
• Process transactions and manage your account
• Improve and optimize our services and website
• Communicate with you about our services, updates, and promotions
• Provide customer support and respond to inquiries
• Analyze usage patterns and market trends
• Comply with legal obligations and protect our rights
• Detect, prevent, and address technical issues and security vulnerabilities

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including cloud hosting providers, payment processors, analytics services, and communication platforms. These providers are bound by confidentiality agreements.

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership.

4.3 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or to protect the rights, property, or safety of RevNext, our users, or others.

4.4 Consent

We may share your information with your explicit consent or at your direction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and monitoring
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service provider
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your browsing experience
• Analyze website traffic and user behavior
• Remember your preferences and settings
• Provide personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers, including standard contractual clauses and adequacy decisions.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

13. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

14. Data Protection Officer

For data protection matters, you can contact our Data Protection Officer at: dpo@revnext.in